Hilton Honors may attempt, but is not required, to send correspondence to active Members to advise them of matters of interest, including notification of Point forfeiture or Program changes. Further, Members who fail to pay amounts due to Hilton Grand Vacations® are subject to forfeiture of any Elite tier status earned through Hilton Grand Vacations®.Įach Member is responsible for remaining knowledgeable as to the Program Terms and Conditions and as to the number of Points in his or her account. Members who fail to pay mortgage related payments properly due and owed to Hilton Grand Vacations®, including but not limited to principal payments, interest payments, late fees, and service fees are subject to forfeiture of Points equal to the amount of Points accumulated in connection with Hilton Grand Vacations®. This applies to any year of enrollment, including without limitation, the first year of enrollment. Any Reward redeemed by the Member before the Points are forfeited (such as a hotel reservation made or a car rental voucher obtained) is still valid. Once the Points have been forfeited, the Member may not retrieve any forfeited Points but Member may begin to earn Points again thereafter. Hilton Honors also reserves the right to discontinue membership for any Member who Hilton Honors believes, or if there are reasonable grounds for suspecting, in its sole discretion, has: acted in a manner inconsistent with applicable local or federal laws, regulations or ordinances breached or violated any of these Program Terms and Conditions engaged in any fraudulent or dishonest behavior, theft, misconduct or wrongdoing in connection with the account, including without limitation, involving Reward redemption or Certificate use, or other Member benefits engaged in any abusive, fraudulent, disruptive, inappropriate, offensive or hostile conduct, whether it be physical, verbal or written in nature, towards any hotel within the Hilton Portfolio or their guests or employees, or towards Hilton or any of its employees or contractors, or failed to pay any bills or accounts due to Hilton or any hotel within the Hilton Portfolio.įailure to take action (a), (b), (c) or (d) described above will result in the forfeiture of all accumulated Points and, after five years of inactivity, to deactivation of the Member's account. Hilton Honors reserves the right to suspend or discontinue Hilton Honors membership, including any Elite Tier status (including Silver Elite Member, Gold Elite Member, and Diamond Elite Member status), for any Member who appears to be using the Program in a manner inconsistent with the Terms and Conditions or intent of the Program or any portion of the Program, including, but not limited to, Reward redemption or Certificate use.
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